Telephonist - Part-Time [Australia]

 

Employment Type: Permanent Part Time
Position Classification: Telephonist Lvl 2
Remuneration: 59815.95 - 62393.05 full time equivalent base salary range (excludes super, leave loading and salary packaging)
Hours Per Week: 16

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Requisition ID: REQ403628

Sydney Children's Hospitals Network is the largest paediatric health care entity in Australia. We care for thousands of children each year in our hospitals and in their homes — with one purpose in mind — to help young people live their healthiest lives.

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Permanent Part-Time Telephonist - 16hrs per week (2x 8hr Shifts).

May consist of Morning, Afternoon or Nightshifts, including Weekends. This will be dependent on the needs of the Switchboard 24/7 Roster.

What you'll be doing

Providing customer service as a Switchboard Operator at the Children’s Hospital Westmead. Can also be responsible for providing frontline customer service in a receptionist role while undertaking a variety ofadministrative duties.

• Demonstrated ability to work in a busy and high pressured environment with the ability to multitask and prioritise workloads.

• Demonstrated capacity to provide efficient use of Alcatel system switchboard console and paging system or willing to learn.

• High level interpersonal skills with the ability to interact with both internal and external customers.

• Demonstrated excellent computer skills especially with Microsoft Office suite programs and the ability to learn complex relevant health systems

• Demonstrated ability to maintain confidentiality and follow protocol.

SCHN is an Equal Opportunity Employer that values diversity - we acknowledge the vibrancy that a diverse workforce brings to enhance both our workplace culture and our service delivery to children, young people and their families and carers. We encourage all suitably qualified applicants to apply. If you identify as an Indigenous Australian or as a person with a disability, please contact us if you would like some more information about our recruitment process.

Aboriginal and Torres Strait Islander people are encouraged to apply. We recognise the value of Aboriginal staff providing health care to Aboriginal children and families that access the services we provide at the Sydney Children’s Hospitals Network. Aboriginal job applicants are encouraged to visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application.

All NSW Health workers are required to have completed a primary course (2 doses) of a COVID-19 vaccine which has been approved or recognised by the Therapeutics Goods Administration (TGA). New applicants must have completed the vaccination course prior to commencement with NSW Health, or provide an approved medical contraindication certificate (IM011 immunisation medical exemption form) certifying the worker cannot have any approved COVID-19 vaccines available in NSW.

Acceptable proof of vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement or AIR COVID-19 Digital Certificate. Booster doses are highly recommended for all health care workers who have completed the primary course of COVID-19 vaccinations.

Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

Need more information?


For role related queries or questions contact Ginnette Cohead on Ginnette.Cohead@health.nsw.gov.au

If you are Aboriginal or Torres Strait islander wishing to apply for this role and want to speak with an Aboriginal person/representative from the Sydney Children’s Hospital Network please contact Wayne Dargan on 0486012545.

For technical support please contact the customer services team on 1300 679 367 and select option 3.

Applications Close: 4/05/2023

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